Loading...
How does your 90-day money-back guarantee work?
If you are not satisfied with Creamole after using it correctly, you can request a refund within 90 days.
We will review your case fairly and refund you – no questions asked.
👉 You can find all the guarantee terms here.
Do I need to document anything?
Yes, please take a photo of the treated area before use, during treatment and after 4-6 weeks .
This helps us track your progress and assess it fairly.
I'm not sure if I did everything right. What should I do?
If your question isn't answered in the FAQ, you can contact us anytime.
Just email us at info@creamole.de or get in touch directly via WhatsApp – we'll answer every inquiry personally, individually, and quickly.
How long does shipping take?
Shipping within Germany takes 1–3 business days, and shipping to Austria and Switzerland takes 2-4 business days.
Please note that deliveries to Switzerland are subject to additional import VAT, which is collected directly by our shipping provider.
What is the maximum size a mole can be for this application?
Creamole can be used on moles with a diameter of up to 2 cm .
Can Creamole be used on the face?
Yes, you can also use Creamole on your face.
The most important thing is to give your skin enough time to regenerate. The area may become red after application – depending on your skin type, it usually takes 1 to 3 months for your original skin tone to even out completely.
If you read the instructions carefully, you’ll be in the best position to use it successfully and achieve convincing results.
When should Creamole not be used?
❗ Please do not use Creamole if:
- the skin lesion has changed in shape, color or size
- it itches, bleeds, weeps or is inflamed
- it has an irregular border or is very black
On our website, we explain separately for each skin lesion when it is appropriate to use it and when it is not.
If in doubt, you should have the skin lesion checked by a doctor before use. Safety comes first.
Can scars be prevented?
Scarring can never be ruled out 100% - not even when using Creamole.
If you carefully read the package insert and our step-by-step guide, you’ll have the best possible chance of successful use and excellent results.
For aftercare, we recommend aloe vera gel or vitamin E oil to specifically support the healing process.
How many applications can be made with a Creamole box, and how much product does it contain?
How many applications can you get from one Creamole box, and how much product does it contain?
A Creamole jar contains 0.10 ml of highly concentrated cream. Because it is highly concentrated, only a very small amount is needed per application.
Depending on the size and type of skin lesion, one Creamole box is generally enough for:
- 10–20 small applications
- 8–10 medium applications
- 3–5 larger applications
A Creamole box is not intended for monthly follow-up or long-term treatments. Repeated or longer treatments may require multiple boxes.
What is required for the application?
The following tools are needed for application:
- Alcohol wipes for hygienic preparation
- Applicator
- Skin file
Everything you need for application is already included in the Creamole Box.
What ingredients (INCI) does Creamole contain?
Creamole is based on selected plant extracts. It contains:
- Anacardium Occidentale (Cashew)
- Carica Papaya Extract
- Psidium Guajava Leaf Extract
- Aloe Barbadensis (Leaf) Juice
- Citrus Limon Extract
How much cream should I apply?
Since Creamole contains highly concentrated extracts, only a very small amount is needed.
Apply a thin, targeted layer so that the skin change is completely covered.
For raised moles, also carefully apply the cream to the sides.
The cream does not need to be applied thickly to work – a little goes a long way.
Why can't I see any cream in the jar?
The Creamole cream is protected beneath a cover disc inside the tube.
In the center, there is a small opening through which the cream is dispensed.
Because the cream is highly concentrated, only a very small amount is needed - less is more.
How can I ensure the best results and a quick recovery?
For the best possible results, please note:
- Read the instructions for use carefully and follow the steps exactly.
- If the desired effect is not achieved, this is usually due to insufficient or incorrect application.
- Let the scab fall off on its own - please do not remove it prematurely to avoid scarring.
- You may shower or bathe, even if the scab gets wet.
- Once it has fallen off, gently care for the area, ideally with Vitamin E oil or Aloe Vera Gel
If you follow these instructions, you’ll have the best conditions for an optimal result.
How often should I use Creamole?
Usually, a single application is sufficient.
Only in rare cases, particularly for very thick, highly raised, or larger areas of skin, a second application may be necessary.
What should I keep in mind when using it around the eyes?
Take special care to ensure the cream does not get directly into the eye during application and the 20-minute processing time.
If you follow this advice, it can also be used in the area near the eye.
The cream has dried out - can I still use it?
Yes, you can still use the cream even if it has dried out.
Add a very small drop of water with the applicator stick and stir gently until it has a milky, spreadable consistency again.
You can then use the cream as usual.
Be careful not to use too much water - if the cream becomes too runny, its effectiveness may decrease.
How long does the cream last after opening it for the first time?
After opening for the first time, Creamole cream keeps for up to 1 year if stored tightly closed, in a dry place, and in a cool place.
Be sure to close the cream carefully after each use to preserve its quality and effectiveness as much as possible.
The cream has gotten onto an unintended area of skin - what should I do?
If the cream accidentally gets onto an unwanted area of skin, carefully remove it with a cotton swab.
Then rinse the affected area thoroughly with water.
What should I do if the area starts bleeding while roughening it?
If bleeding occurs while roughening or scratching the skin, be sure to wait until the bleeding has stopped completely.
Only then should you apply the cream.
The spot on my skin is darker and looks larger—should I be worried?
After application, a dark scab forms on the treated area of skin.
It may appear slightly larger than the original spot - this is a typical effect of the application.
Please do not remove or pick off the scab prematurely, as this can cause scarring.
It usually falls off on its own within a few days to a few weeks.
Is redness around the application area normal?
Slight redness of the skin around the treated area is normal after use.
It usually goes away on its own after a short time.
The scab has fallen off, and the area of skin is red/pink—is that normal?
A pink patch of skin after the scab falls off is completely normal.
Over time, the skin tone will return to normal. Different skin tones usually even out within 30 to 90 days.
Why does the treated area of skin look red or larger than before after application?
This is normal and part of the natural process.
After application, the treated area of skin may appear temporarily red or look slightly larger and darker than before.
This is a normal skin reaction and shows that the area is responding to the application.
Over time, the skin will calm down again.
Important:
Please do not treat the area again during this phase, do not scratch it, and give it enough time.
If you are unsure or have any questions, you can contact our Support at any time.
When should I start aftercare with aloe vera gel?
Once the scab has completely fallen off, you can begin aftercare with Aloe Vera Gel .
Apply a thin layer once a day to soothe the skin, support regeneration, and optimally aid the healing process.
Are sports, exercise, and sauna use allowed after the application?
In general, you can move around normally, exercise, or even visit the sauna after the treatment, as long as the treated area is not affected and the scab does not come off prematurely.
Make sure the scab is not exposed to friction or mechanical stress.
Avoid water sports that cause excessive softening, as well as contact sports involving direct impact, until the scab falls off naturally.
The scab should fall off on its own like a normal scab.
For extra protection, you can carefully cover the area with a bandage.
Can I also use the cream in summer?
Yes, the cream can be used safely in summer too.
If you spend a long time in the sun, simply apply a sunscreen with SPF 30+ to the treated area.
This provides optimal protection for the new skin, so you can enjoy summer without a worry.
How does your 90-day money-back guarantee work?
If you are not satisfied with Creamole after using it correctly, you can request a refund within 90 days.
We will review your case fairly and refund you – no questions asked.
👉 You can find all the guarantee terms here.
Do I need to document anything?
Yes, please take a photo of the treated area before use, during treatment and after 4-6 weeks .
This helps us track your progress and assess it fairly.
I'm not sure if I did everything right. What should I do?
If your question isn't answered in the FAQ, you can contact us anytime.
Just email us at info@creamole.de or get in touch directly via WhatsApp – we'll answer every inquiry personally, individually, and quickly.
How long does shipping take?
Shipping within Germany takes 1–3 business days, and shipping to Austria and Switzerland takes 2-4 business days.
Please note that deliveries to Switzerland are subject to additional import VAT, which is collected directly by our shipping provider.
What is the maximum size a mole can be for this application?
Creamole can be used on moles with a diameter of up to 2 cm .
Can Creamole be used on the face?
Yes, you can also use Creamole on your face.
The most important thing is to give your skin enough time to regenerate. The area may become red after application – depending on your skin type, it usually takes 1 to 3 months for your original skin tone to even out completely.
If you read the instructions carefully, you’ll be in the best position to use it successfully and achieve convincing results.
When should Creamole not be used?
❗ Please do not use Creamole if:
- the skin lesion has changed in shape, color or size
- it itches, bleeds, weeps or is inflamed
- it has an irregular border or is very black
On our website, we explain separately for each skin lesion when it is appropriate to use it and when it is not.
If in doubt, you should have the skin lesion checked by a doctor before use. Safety comes first.
Can scars be prevented?
Scarring can never be ruled out 100% - not even when using Creamole.
If you carefully read the package insert and our step-by-step guide, you’ll have the best possible chance of successful use and excellent results.
For aftercare, we recommend aloe vera gel or vitamin E oil to specifically support the healing process.
How many applications can be made with a Creamole box, and how much product does it contain?
How many applications can you get from one Creamole box, and how much product does it contain?
A Creamole jar contains 0.10 ml of highly concentrated cream. Because it is highly concentrated, only a very small amount is needed per application.
Depending on the size and type of skin lesion, one Creamole box is generally enough for:
- 10–20 small applications
- 8–10 medium applications
- 3–5 larger applications
A Creamole box is not intended for monthly follow-up or long-term treatments. Repeated or longer treatments may require multiple boxes.
What is required for the application?
The following tools are needed for application:
- Alcohol wipes for hygienic preparation
- Applicator
- Skin file
Everything you need for application is already included in the Creamole Box.
What ingredients (INCI) does Creamole contain?
Creamole is based on selected plant extracts. It contains:
- Anacardium Occidentale (Cashew)
- Carica Papaya Extract
- Psidium Guajava Leaf Extract
- Aloe Barbadensis (Leaf) Juice
- Citrus Limon Extract
How much cream should I apply?
Since Creamole contains highly concentrated extracts, only a very small amount is needed.
Apply a thin, targeted layer so that the skin change is completely covered.
For raised moles, also carefully apply the cream to the sides.
The cream does not need to be applied thickly to work – a little goes a long way.
Why can't I see any cream in the jar?
The Creamole cream is protected beneath a cover disc inside the tube.
In the center, there is a small opening through which the cream is dispensed.
Because the cream is highly concentrated, only a very small amount is needed - less is more.
How can I ensure the best results and a quick recovery?
For the best possible results, please note:
- Read the instructions for use carefully and follow the steps exactly.
- If the desired effect is not achieved, this is usually due to insufficient or incorrect application.
- Let the scab fall off on its own - please do not remove it prematurely to avoid scarring.
- You may shower or bathe, even if the scab gets wet.
- Once it has fallen off, gently care for the area, ideally with Vitamin E oil or Aloe Vera Gel
If you follow these instructions, you’ll have the best conditions for an optimal result.
How often should I use Creamole?
Usually, a single application is sufficient.
Only in rare cases, particularly for very thick, highly raised, or larger areas of skin, a second application may be necessary.
What should I keep in mind when using it around the eyes?
Take special care to ensure the cream does not get directly into the eye during application and the 20-minute processing time.
If you follow this advice, it can also be used in the area near the eye.
The cream has dried out - can I still use it?
Yes, you can still use the cream even if it has dried out.
Add a very small drop of water with the applicator stick and stir gently until it has a milky, spreadable consistency again.
You can then use the cream as usual.
Be careful not to use too much water - if the cream becomes too runny, its effectiveness may decrease.
How long does the cream last after opening it for the first time?
After opening for the first time, Creamole cream keeps for up to 1 year if stored tightly closed, in a dry place, and in a cool place.
Be sure to close the cream carefully after each use to preserve its quality and effectiveness as much as possible.
The cream has gotten onto an unintended area of skin - what should I do?
If the cream accidentally gets onto an unwanted area of skin, carefully remove it with a cotton swab.
Then rinse the affected area thoroughly with water.
What should I do if the area starts bleeding while roughening it?
If bleeding occurs while roughening or scratching the skin, be sure to wait until the bleeding has stopped completely.
Only then should you apply the cream.
The spot on my skin is darker and looks larger—should I be worried?
After application, a dark scab forms on the treated area of skin.
It may appear slightly larger than the original spot - this is a typical effect of the application.
Please do not remove or pick off the scab prematurely, as this can cause scarring.
It usually falls off on its own within a few days to a few weeks.
Is redness around the application area normal?
Slight redness of the skin around the treated area is normal after use.
It usually goes away on its own after a short time.
The scab has fallen off, and the area of skin is red/pink—is that normal?
A pink patch of skin after the scab falls off is completely normal.
Over time, the skin tone will return to normal. Different skin tones usually even out within 30 to 90 days.
Why does the treated area of skin look red or larger than before after application?
This is normal and part of the natural process.
After application, the treated area of skin may appear temporarily red or look slightly larger and darker than before.
This is a normal skin reaction and shows that the area is responding to the application.
Over time, the skin will calm down again.
Important:
Please do not treat the area again during this phase, do not scratch it, and give it enough time.
If you are unsure or have any questions, you can contact our Support at any time.
When should I start aftercare with aloe vera gel?
Once the scab has completely fallen off, you can begin aftercare with Aloe Vera Gel .
Apply a thin layer once a day to soothe the skin, support regeneration, and optimally aid the healing process.
Are sports, exercise, and sauna use allowed after the application?
In general, you can move around normally, exercise, or even visit the sauna after the treatment, as long as the treated area is not affected and the scab does not come off prematurely.
Make sure the scab is not exposed to friction or mechanical stress.
Avoid water sports that cause excessive softening, as well as contact sports involving direct impact, until the scab falls off naturally.
The scab should fall off on its own like a normal scab.
For extra protection, you can carefully cover the area with a bandage.
Can I also use the cream in summer?
Yes, the cream can be used safely in summer too.
If you spend a long time in the sun, simply apply a sunscreen with SPF 30+ to the treated area.
This provides optimal protection for the new skin, so you can enjoy summer without a worry.